FAQ

Where is your office located?

We are located at 1159 Wilmette Avenue, Suite 225, in the heart of downtown Wilmette.
There is plenty of street parking available directly in front of the office on Wilmette Avenue or in the public lot one half block east.

What types of clients do you see?

We work with adolescents (age 12 and older), adults, and couples.

We specialize in addictions, ADHD, maternal mental health, and self-injury, but we work with a wide variety of people. Even if you don’t fit into one of those categories, we may very well be able to help.

The best way to find out is to give us a call for a free phone consultation to determine if we’re a good fit for you.

How long will I need to be in therapy?

This answer will be different for everyone. Certain issues resolve faster than others and people come to us at very different points on their journey to healing.

After your initial consultation, we can lay out an initial plan, generally involving weekly sessions. Sometimes people need additional support, especially at first, and we may have sessions twice a week. As we progress, we can adjust the schedule as is clinically appropriate, decreasing frequency as we move toward finishing our work together.

Some people stay in therapy on an on-going basis, wanting to have a safe space to explore new issues as they arise or to work on personal growth outside of a specific issue.

Do you have a cancellation policy?

We understand that life happens and have a flexible cancellation policy. Our cancellation fee is $100.00 if cancellation is less than 24 hours in advance.

However, we waive the fee once per year and give you the option to use the waiver when you cancel without enough notice.

Do you have evening or weekend appointments?

Typically, we are only available to meet during the day on weekdays. Carolyn maintains a slightly extended schedule one day a week and some earlier morning appointments, but those sessions tend to book very quickly.

If you are having difficulty with scheduling during work hours, we can provide you with a letter for your employer or, if appropriate, fill out temporary medical leave paperwork.

What if I have more questions?

If you have any additional questions or would like to schedule a session, please give us a call today or use the contact form below to send an email.